3CX Phone System for Windows is an IP Phone System that completely replaces your proprietary PBX, supports standard SIP soft/hard phones, VoIP services and traditional PSTN phone lines. 3CX Phone System is far less expensive than a traditional PBX and can reduce call costs substantially by using a VoIP service provider...... more

Reach New Levels of Customer Service
In today's cut throat market, businesses of all sizes must be seen to be providing superior customer service to their existing and potential customers. Traditional proprietary PBX's with call centre functionality have proven to be either too expensive or difficult to set up. 3CX changes this ..... more

Telemarketing is the most interactive marketing tool. It allows you to answer your prospects questions, address their concerns, and overcome their objections. You can adjust your strategy and make changes at any time necessary to increase results. Triassic Telemarketing System - developed by our experts which integrated with 3CX IP PBX system to provide a full set of marketing ....... more

The 3CX CRM Integration module is a Windows application that allows you to integrate 3CX Phone System with different CRM systems. The module provides out of the box integration with Salesforce, Microsoft Dynamics CRM, Sage ACT!, SugarCRM and Google Contacts. The integration with other CRM systems can be easily achieved by creating custom plugins. This functionality increases user productivity, enhances reporting for management and improves customer service levels...... more

The 3CX Hotel Module is an add on for 3CX Phone System that turns a standard 3CX Phone System install into a fully featured Hospitality PBX. The module adds check in/out, Do Not Disturb, CDR/SMDR billing and more. Optionally, the hotel module can integrate with popular PMS / Hotel Management software to allow these functions to be triggered automatically from the PMS software..... more

3CX Phone System Multi Tenant is a cloud-ready version of the popular VoIP IP PBX, 3CX Phone System, which allows 3CX Partners to offer their customers a hosted 3CX service in an easy, cost effective manner whilst still retaining control of the customer account..... more

High-availability failover (also known as HA failover) of 3CX IP PBX is a structure designed for 3CX IP PBX that can be reliably utilized with a minimum of down-time. They operate by harnessing redundant servers in two or more that provide continued service when system components fail. Without HA failover, if a 3CX IP PBX crashes, the phone system will be unavailable until the crashed server is fixed. HA failover remedies this situation by detecting system hardware faults, and immediately swapping the phone system to another 3CX system without requiring administrative intervention, a process known as failover..... more

3CX Mobile Device Manager is an online service that allows you to easily manage, secure, monitor, find and track your iPhone and Android smartphones and tablets from an easy to use online dashboard..... more

An Interactive Voice Response (IVR) system call flow identifies all the resources available to callers, such as recorded announcements, access to self–service transactions, or live support. A good call flow design provides optimum service and the best customer experience. With 3CX Voice Application Designer (VAD) you can create voice applications with a few mouse clicks that automate time intensive business processes. For example, create a voice application that queries the caller for a customer number, then validates this number against a database and routes the call based on customer type. Automate repetitive tasks and save valuable agent and customer time!.....more